Welcome to Premium Salon Supplies!
Premium Salon Supplies is proudly owned and operated by Quantum Frontier LLC.
Thank you for shopping with us! This Shipping Policy applies to all products offered and sold through our website: https://premiumsalonsupplies.com
We are committed to ensuring your order arrives in perfect condition at the address provided during checkout. To optimize delivery, we kindly ask that you provide an address where someone will be available to receive the package during standard business hours.
For questions about this Shipping Policy, please contact us via our Contact Page or reach out directly:
- Phone: (272)236-2362
- Email: support@premiumsalonsupplies.com
Shipping Information
Nationwide Shipping
We ship throughout the U.S., with delivery available Monday through Friday during regular business hours (8:00 AM - 5:00 PM EST). Unfortunately, we cannot ship to P.O. boxes or military bases. Orders must include a full and accurate address to ensure successful delivery.
Shipping Costs
- Free Shipping: On all orders!
Shipping Methods
We offer a variety of shipping options to meet your needs. The shipping methods available depend on your location and the items ordered. During checkout, you’ll see the available options and associated costs.
For faster delivery, you can upgrade to expedited shipping (e.g., Second Day or Overnight). Orders requiring expedited shipping must be placed by 12:00 PM EST for same-day processing. Orders placed after this time will ship the following business day.
Order Processing Times
Orders typically process within 2-3 business days. Processing times may vary due to holidays, restocks, or promotional events.
- Business Hours: Monday - Friday, 8:00 AM - 5:00 PM EST
- Orders placed on weekends or holidays will be processed on the next business day.
Note: Processing times differ from shipping times.
Shipping Times
Shipping times depend on the selected method and delivery location. Estimated delivery times will be displayed at checkout. Expedited shipping options are subject to payment authorization and product availability.
Shipment Tracking
Once your order ships, we will send you an email with a tracking number. Use this tracking number to monitor your shipment’s status.
We are not responsible for lost or stolen packages. If you experience any issues with your shipment, please contact the carrier directly or reach out to us for assistance at support@premiumsalonsupplies.com or (272)236-2362.
Delays
We strive to deliver your order on time, but delays may occur due to natural events, logistical issues, or courier service delays. We will notify you promptly of any significant delays.
Orders are considered delivered when the carrier updates the status to "completed" or "delivered" in their system. If delays occur, we will assist in resolving the issue.
Undelivered Packages
If no one is available to receive the package at the delivery address, the carrier may return the package to us. Additional shipping fees may apply for re-delivery.
Please ensure that the delivery address provided is accurate and current. If a package is returned due to an incorrect address, you may be responsible for reshipment costs.
Lost or Stolen Shipments
We are not liable for shipments lost or stolen after they are marked as delivered. We recommend providing a secure delivery address to prevent such issues.
Contact Us
If you have questions about this policy or need assistance with your order, please contact us:
- Email: support@premiumsalonsupplies.com
- Phone: (272)236-2362
- Hours: Monday - Friday, 9:00 AM - 5:00 PM
Shipping Address:
Premium Salon Supplies
2045 Housels Run Rd, Milton, PA, 17847